Do Not Sell My Personal Information

Last Updated: February 10, 2026

At Tilxe, we value your privacy. We believe in being transparent and providing customers with control over their personal data. Under applicable privacy laws, including the California Consumer Privacy Act (CCPA), customers have the right to request that their personal information is not sold or shared for advertising or data-related purposes. This section describes your specific rights and how to submit an opt-out request.

What This Means

You may request that Tilxe does not sell or share your personal information with third parties, does not use your information for targeted advertising or marketing purposes, and deletes or restricts access to personal information stored with us when requested.

Tilxe does not trade customer data for monetary value. Personal information may be shared only with service providers as necessary for order fulfillment, analytics, payment processing, and website functionality. You maintain the right to opt out at any time.

How to Submit a Request

To exercise your privacy rights, please reach out to us directly using the subject line "Do Not Sell My Personal Information Request." Please include:

  • Your full name

  • The email address used at checkout

  • Your order number (if applicable)

  • The type of request (Opting out, data deletion, or data access)

Requests should be sent to: support@tilxe.com

Our team will reply within 7 to 15 business days and will confirm once your privacy request has been completed.

Types of Data Covered

This request applies to personal information which may include your name, email address, shipping details, phone number, purchase activity, browsing behavior, device information, cookies, IP-related tracking data, and marketing or analytical interaction data. We keep only the minimum amount of information required to process orders, provide customer support, and maintain website functionality.

Cookie and Tracking Opt-Out

Certain tools used on our website may collect browsing information for analytics or advertising purposes. You may limit tracking by:

  • Adjusting your browser cookie settings.

  • Using private or incognito browsing modes.

  • Managing interest-based advertising preferences through Google or Meta settings.

For additional information, please review our full Privacy Policy.

Data Deletion and Access Requests

You may also request access to a copy of the personal data we hold, request corrections to inaccurate information, or request deletion of your account or order information where legally permitted. To submit these requests, please contact our support team, and we will guide you through the process.

Contact Us

Store Name: Tilxe

Customer Support: 8:00 am to 6:00 pm EST (Monday – Sunday)

Email: support@tilxe.com

Phone: +18134580207

Address: 2445 Edgewater Falls Dr, Brandon, FL 33511

(Address available only for administrative correspondence and product returns. No physical point of sale at this address.)

We will answer the phone and reply to emails within 12 hours during business days.